Note: This page provides detailed information on zbeen's responsible gaming policy and support resources. All users are encouraged to read it.
What Is Responsible Gaming and Why It Matters
Responsible gaming means enjoying gaming as a controlled, pleasurable activity — where you are always aware of your own limits. zbeen believes that with the right approach, online gaming can be a healthy hobby. But when it gets out of control, it can lead to financial, mental, and family problems.
Many young people in Bangladesh are passionate about online gaming. zbeen wants to keep that enthusiasm healthy and safe. We do more than just entertain — we're committed to the long-term well-being of every player on our platform.
Signs of Healthy Gaming Habits
The points below will help you understand whether your gaming habits are healthy:
- Gaming is your main form of entertainment — not a source of income.
- You play within your set budget.
- You don't get discouraged by losses or try to win back what you've lost.
- Gaming does not affect your work, sleep, or family life.
- You can stop playing at any time.
- You feel no need to hide your gaming from the people you care about.
Warning Signs of Problem Gaming
Catching the signs early matters. If you notice any of the following, it may be time to seek help:
Warning Signs: Repeatedly playing to chase lost money, taking on debt for gaming, lying to family or friends, and playing through the night — these are clear signs of problem gaming.
- Repeatedly spending beyond your set budget.
- Feeling restless or irritable when you cannot play.
- Having conflicts with loved ones over gaming.
- Skipping work or study to play.
- Gaming disrupting your sleep, meals, or daily routine.
- Feeling down after a loss or struggling to keep your emotions in check.
How to Use zbeen's Safety Tools
Zbeen offers several safety tools you can activate on your own. Using them is not a sign of weakness — it is what a smart player does.
Deposit Limit
Set a limit on how much you can deposit daily, weekly, or monthly. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies — this protects you from making decisions in the heat of the moment.
Session Timer & Reminders
During extended play sessions on zbeen, pop-up reminders will appear after a set period. You can also set your own session time limits. Take a break, grab a drink, go for a walk — then come back.
Reality Check
During regular breaks, you will be reminded how long you have been playing and how much BDT you have spent. This helps you stay aware and in control.
Cooling-Off Period
If you feel like you need a break, activate a cooling-off period ranging from 24 hours to 30 days. You won't be able to log in to your account during this time. It's a powerful self-control tool.
Self-Exclusion
For a longer-term solution, you can opt for self-exclusion — for 6 months, 1 year, or permanently. During this period, no promotional offers will be sent and your account will be fully inactive.
Keep in Mind: These tools are completely free and easy to use. Activate any safety measure directly from your account settings or with help from our support team.
Minor Protection
Zbeen strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration. If you suspect a minor is accessing an account, contact us immediately — we will act right away.
A note for parents: use a PIN or password on your device to prevent children from accessing gaming sites. Consider using browser-level parental control software as an added layer of protection.
Financial Wellness & Gaming
Never think of gaming as a source of income. Do not play with money you cannot afford to lose. The golden rule of healthy gaming: only spend what you have set aside purely for entertainment.
- Allocate a set portion of your monthly budget for gaming.
- Never play with borrowed money or by dipping into your savings.
- After a loss, avoid the thought of "just one more round to win it back."
- Keep track of how much you spend on gaming each month.
Don't Hesitate to Ask for Help
Problem gambling, much like any other addiction, is hard to face alone. Asking for help is not weakness — it takes real courage. zbeen's support team is trained to assist you with full confidentiality.
Talk to your family or friends. The support of loved ones is your greatest strength right now. Remember — acknowledging the problem is the first step toward solving it.